Frequently Asked Questions
Ordering
1. How do I place an order?
To place an order with Nadora Boutique, follow these steps:
- Browse our website and select your desired items.
- Add the items to your shopping cart.
- Proceed to the checkout page.
- Enter your shipping information and payment details.
- Review your order and confirm your purchase.
2. Can I change or cancel my order after it's placed?
Once an order is submitted, changes or cancellations may not be possible. Please contact our customer service team at support@nadoraboutique.com for assistance.
3. Do you offer gift cards?
Yes, we offer gift cards. You can purchase them on our website, and they make perfect gifts for loved ones.
Shipping and Delivery
4. How long does it take to process and ship an order?
Orders are typically processed within 1-2 business days. Shipping times may vary depending on your location and the shipping method selected during checkout.
5. What are the shipping options available?
We offer a flat-rate shipping fee of $6 for standard shipping within the United States. Additionally, we provide overnight and 2-day shipping options for faster delivery.
6. Do you offer international shipping?
At this time, we do not offer international shipping. Our services are available within the United States only.
Returns and Refunds
7. What is your return policy?
You may request a return within 14 days of receiving your order. Items must be in their original condition with tags and packaging. Visit our [Return Policy] page for detailed instructions.
8. How do I initiate a return?
To initiate a return, contact our customer service team at support@nadoraboutique.com within 30 days of receiving your order. They will provide you with a Return Authorization (RA) number and return instructions.
9. How long does it take to process a refund?
Once we receive and inspect your returned item(s), refunds are typically processed within 7-10 business days and issued in the original form of payment.
Product Information
10. How can I know the size and fit of your jewelry?
Product descriptions on our website include details about the size and fit of our jewelry. If you have specific questions, feel free to contact our customer service team for assistance.
Contact Us
If you have any other questions or need further assistance, please don't hesitate to contact our customer service team at support@nadoraboutique.com. We're here to help!